Review Guidelines

A great review reflects your genuine experience with a vendor — the good, the average, and the bad. Real reviews from real brides are the entire reason Owambe Tribe exists, so we hold every review to the same bar: honest, specific, and fair.

• Service quality — did the vendor deliver what was promised?
• Communication — were they responsive, clear, and professional?
• Value — was the price fair for what you received?
• Specifics that would help another bride decide, such as timeliness or how issues were handled.

• Paid, incentivized, or fabricated reviews — including reviews written on behalf of someone else.
• Accusations of criminal activity (fraud, theft, illegal conduct) unless factual and verifiable.
• Harassment, hate speech, discrimination, or personal attacks aimed at vendor staff.
• Sharing another person's private contact details or personal information.
• Reviews unrelated to your actual experience with the vendor's services.

Reviews tied to a verified booking display a "Verified booking" badge and carry the most weight in a vendor's rating. You can still leave a review without a formal booking record, but it may be held for a closer look before publishing.

Reviews with high-risk language, or reviews that are reported by a vendor, are placed into moderation for review against these guidelines. See our Content Moderation Policy for details on that process.

You can edit or delete your own review at any time from your account. Once removed, a review cannot be restored — if you'd like to update it instead, please edit rather than delete and repost.